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TROUBLESHOOTING
PROBLEM
The fan wobbles
excessively.
There is not enough
air movement.

WARRANTY

The manufacturer warrants this fan to be free from defects in workmanship and material present at
time of shipment from the factory. The warranty terms from the date of purchase. The motor has a
lifetime warranty, and a 2 year warranty for the light kit and all remaining components. This warranty
applies only to the original purchaser. The manufacturer agrees to correct such defect at no charge
or, at our option, replace the ceiling fan with a comparable or superior model.
To obtain warranty service, present a copy of your sales receipt as proof of purchase. All cost of
removal and reinstallation are the expressed responsibility of the purchaser. Any damage to the
ceiling fan by accident, misuse or improper installation, or by affi xing accessories not produced by
this warranty, are at the purchaser's own responsibility. The manufacturer assumes no responsibility
whatsoever for fan installation during the lifetime limited warranty. Any service performed by an
unauthorized person will render the warranty invalid.
Due to varying climate conditions, this warranty does not cover changes in brass fi nish, rusting,
pitting, tarnishing, corroding, or peeling. Brass fi nish fans maintain their beauty when protected from
varying weather conditions. Any glass provided with this fan is not covered by the warranty.
Any replacement of defective parts for the ceiling fan must be reported within the fi rst year from the
date of purchase. For the balance of the warranty, call our customer service department at
1-800-643-0067 for return authorization and shipping instructions so that we may repair or replace the
ceiling f a n. Any fan or parts returned improperly packaged is the sole responsibility of the purchaser.
There is no further expressed warranty. The manufacturer disclaims any and all implied warranties.
The duration of any implied warranty which can not be disclaimed is limited to the lifetime limited
period as specifi ed in our warranty. The manufacturer shall not be liable for incidental, consequential
or special damages arising at or in connection with product use or performance except as may
otherwise be accorded by law. This warranty gives you specifi c legal rights and you also have other
rights which vary from state to state. This warranty supersedes all prior warranties.
Note: A small amount of "wobble" is normal and should not be considered a defect.
POSSIBLE CAUSE
1. The set screw in the downrod
support is loose.
2. The set screw in the in
downrod/hanger ball assembly
is loose.
3. The screws securing the fan
blade holders to the motor hub
are loose.
4. The hanger bracket and/
or ceiling outlet box is not
securely fastened.
5. The fan blades are out of
balance.
The downrod is too short.
CORRECTIVE ACTION
1. Tighten the set screws securely in the
downrod support.
2. Tighten the set screw in the downrod/
hanger ball assembly.
3. Check to be sure the screws that
attach the fan blade holders to the
motor hub are tight.
4. Tighten the hanger bracket screws to
the outlet box, and secure the outlet
box.
5. Refer to Blade Balancing Instructions
on page 19.
If possible, consider using a longer
downrod (not included).
22
Lowes.com/harborbreeze

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