7.
Troubleshooting
Check this list before contacting the service.
Doing so will save you time and money. This list
includes frequent complaints that are not related to
faulty workmanship or materials. Certain features
mentioned herein may not apply to your product.
The refrigerator is not working.
The power plug is not fully settled. >>> Plug
•
it in to settle completely into the socket.
The fuse connected to the socket powering
•
the product or the main fuse is blown. >>>
Check the fuses.
Condensation on the side wall of the cooler
compartment (MULTI ZONE, COOL, CONTROL
and FLEXI ZONE).
The door is opened too frequently >>>
•
Take care not to open the product's door too
frequently.
The environment is too humid. >>> Do not
•
install the product in humid environments.
Foods containing liquids are kept in unsealed
•
holders. >>> Keep the foods containing
liquids in sealed holders.
The product's door is left open. >>> Do
•
not keep the product's door open for long
periods.
The thermostat is set to too low temperature.
•
>>> Set the thermostat to appropriate
temperature.
Compressor is not working.
In case of sudden power failure or pulling the
•
power plug off and putting back on, the gas
pressure in the product's cooling system is
not balanced, which triggers the compressor
thermic safeguard. The product will restart
after approximately 6 minutes. If the product
does not restart after this period, contact the
service.
Defrosting is active. >>> This is normal for
•
a fully-automatic defrosting product. The
defrosting is carried out periodically.
The product is not plugged in. >>> Make
•
sure the power cord is plugged in.
Refrigerator / User Guide
The temperature setting is incorrect. >>>
•
Select the appropriate temperature setting.
The power is out. >>> The product will
•
continue to operate normally once the power
is restored.
The refrigerator's operating noise is
increasing while in use.
The product's operating performance may
•
vary depending on the ambient temperature
variations. This is normal and not a
malfunction.
The refrigerator runs too often or for too long.
The new product may be larger than the
•
previous one. Larger products will run for
longer periods.
The room temperature may be high. >>>
•
The product will normally run for long periods
in higher room temperature.
The product may have been recently plugged
•
in or a new food item is placed inside. >>>
The product will take longer to reach the
set temperature when recently plugged in
or a new food item is placed inside. This is
normal.
Large quantities of hot food may have been
•
recently placed into the product. >>> Do not
place hot food into the product.
The doors were opened frequently or kept
•
open for long periods. >>> The warm air
moving inside will cause the product to run
longer. Do not open the doors too frequently.
The freezer or cooler door may be ajar. >>>
•
Check that the doors are fully closed.
The product may be set to temperature too
•
low. >>> Set the temperature to a higher
degree and wait for the product to reach the
adjusted temperature.
The cooler or freezer door washer may
•
be dirty, worn out, broken or not properly
settled. >>> Clean or replace the washer.
Damaged / torn door washer will cause the
product to run for longer periods to preserve
the current temperature.
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