Troubleshooting - Xylem SI Analytics AVS 370 Manual De Instrucciones

2.3.10 Troubleshooting

Check whether the AVS
Trouble
Air bubbles in viscometer
Excessive pumping of measuring
medium into the thermostat bath
or into the safety bottle
The data transfer to the PC is not
functioning properly.
®
370 is switsche on.
Troubleshooting
 Is the filling quantity sufficient?
- Check, fill viscometer if required.
 Is the viscometer of properly connected?
- in the case of pressing operation, please checked whether the filling
tube is connected; if necessary connect properly.
- for operation in suction mode, please check whether the capillary tube
is connected; if necessary, connect properly.
- please check whether the venting port is tightly connected; if necessary
re-tighten its screwed connection.
 Is the viscometer properly connected?
- for pressing operation?
- for operation in suction mode?
When using AVS measuring tripods
 check position of the rack within the stand
 check the electrical connection from the viscometer to the ViscoPump type II module
 Is the green LED on the measuring stand illuminated?
When using TC viskometers
 Is the viscometer properly connected?
 Are you using a suitable cable?
- Please refer to
 Cable properly connected?
- Check cable connection - are the screws on the PC side properly
 Correct COM port selected?
- The correct COM port must be selected in the WinVisco software.
- COM ports 1 through 4 can be selected.
 up. Cable defective?
- replace cable
 ViscoPump II module?
- The software version must be equal of greater than 3.06

2.2.1
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