Bose A20 Guia Del Usuario página 34

Troubleshooting
Bluetooth audio source
®
Problem What to do
No audio from the • On the control module, make sure the Secondary Audio Mode
Bluetooth source
to the headset
• On the control module, make sure the Bluetooth feature is on, and
while on a call
• Make sure the phone and headset are in range (no more than
• On the control module, make sure the Bluetooth volume is turned
Headset does not • On the control module, make sure the Bluetooth feature is on, and
pair with a device
• On the control module, make sure the Secondary Audio Mode
• Follow the instructions in "Pairing the first device" on page 20.
• Delete BOSE A20 from your device's Bluetooth device list. Then
Cannot answer/ • Make sure your phone is properly paired and connected to the
end a call
Headset does • Make sure the device is in range of the headset (30 feet or 10 m).
not reconnect
• On the control module, make sure the Bluetooth feature is on, and
to a previously
connected device
• On the control module, make sure the Secondary Audio Mode
• On your device, make sure the Bluetooth feature is on.
• On your device, delete BOSE A20 from the Bluetooth device list.
Auto on
Problem What to do
Headset does • Inside the battery compartment, make sure the Auto On (ON-OFF)
not turn on
automatically
• The Auto On feature only works with 5 pin XLR, 6-pin and 8-pin
Auto off
Problem What to do
Headset does • Inside the battery compartment, make sure the Auto Off (OFF-ON)
not shut off
automatically
• It may take up to nine minutes for the headset to shut off when not
• Disconnect the headset from the aircraft. Then turn on the headset
34 - English
selector is in the MUTE or MIX position.
the Bluetooth indicator is flashing. If not, press
30 feet from each other).
up.
the Bluetooth indicator is flashing purple. If not, press and hold
for one second.
selector is in the MUTE or MIX position.
Try pairing again.
headset. Refer to "Using the headset with a Bluetooth
page 20.
the Bluetooth indicator is flashing blue. If not, press
selector is in the MUTE or MIX position.
Then try pairing again.
switch is set to ON. See "The operation switches" on page 11-12.
connector versions of the cable. Check the aircraft specs to see if
the jack is getting power from the aircraft's electrical system.
switch is set to ON. See "The operation switches" on page 11-12.
in use immediately after initial power up.
and wait 15 minutes. If the headset does not turn off, contact
Bose Technical Support.
once.
device" on
®
once.