Capítulo 7: Recording Audio Calls; Guidelines When Recording Calls - Polycom VVX Guia Del Usuario

Recording Audio Calls
Temas:
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Guidelines when Recording Calls

• Grabar una llamada
• Administrar una llamada mientras se está grabando
• Pausar una grabación
• Reanudar una grabación
• Detener grabación
• Grabar una llamada de conferencia
• Buscar llamadas grabadas
• Reproducir una llamada grabada
• Pausar y reanudar grabaciones
• Dejar de reproducir una grabación
• Renombrar una grabación
• Eliminar grabaciones
Recordings are stored as .wav files on the USB flash drive, and you can record up to four hours in one
file. You can replay recordings on the system or on a computer.
For a list of supported USB flash drives to record phone audio, see Technical Bulletin 38084: Supported
USB Devices on Polycom
Nota: Si su teléfono no detecta el dispositivo USB al ponerlo en el puerto USB, es posible que el puerto
USB del teléfono esté deshabilitado. Póngase en contacto con el administrador del sistema para
obtener ayuda con el puerto USB.
Guidelines when Recording Calls
The following is a list of guidelines to follow when recording audio calls:
• Inform contacts when you are recording a call.
• Make sure you mute your audio when you are placed on hold while recording the call. When you
place a call on hold while recording, the recording pauses. However, when another person places
you on hold, the recording continues.
• During an active call, pause your recording before answering incoming calls. All incoming calls you
answer after you start recording are also recorded in the same file. For example, on June 22, 2012,
at 11:22 a.m., you answer a call from person A. During your call with person A, you answer calls
from person B and person C. All three calls are recorded in the same file.
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