Troubleshooting; Troubleshooting Guide - Kohler K-1030 Guía De Propietario

One-Year Warranty (cont.)
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11

Troubleshooting

Troubleshooting Guide

This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Symptoms
1. Unit does not start or
stop.
2. Water flow surges.
3. Motor starts, all bodyjets
are not functioning.
4. Unit stops automatically
before 18 minutes.
5. Unit does not stop
automatically after 22
minutes.
1032110-5-C
Probable Causes
A. No power to
pump/receptacle/keypad.
B. Harness is blocked.
C. Keypad disconnected from
pump/control box.
D. Keypad doesn't work.
E. Not enough water in footbath
basin.
F. Motor/pump assembly does not
work.
G. Control does not work.
A. Not enough water in footbath
basin.
B. Suction is blocked.
C. Harness is blocked.
A. Bodyjet is blocked.
B. Bodyjet wiring loose or damaged.
C. Not enough water in footbath
basin (pump cavitates).
D. Keypad does not work.
E. Control does not work.
A. GFCI or RCD has tripped.
B. Motor overheated and protection
device activated.
A. Timer mechanism accidentally
deactivated.
Recommended Action
A. Set/Reset GFCI or RCD. Check
wiring. Refer to installer/dealer.
B. Remove blockage.
C. Reconnect keypad and/or wiring
harness.
D. Replace keypad. Refer to
installer/dealer.
E. Fill basin 3" (7.6 cm) over top of
suction cover.
F. Replace motor/pump assembly.
Refer to installer/dealer.
G. Replace control. Refer to
installer/dealer.
A. Fill basin 3" (7.6 cm) over top of
suction cover.
B. Remove obstruction.
C. Remove blockage.
A. Remove blockage.
B. Identify source of fault and
correct or replace wiring. Refer to
installer/dealer.
C. Fill basin 3" (7.6 cm) over top of
suction cover.
D. Replace keypad. Refer to
installer/dealer.
E. Replace control. Refer to
installer/dealer.
A. Set/Reset GFCI or RCD.
B. Check for restricted air space
around pump box, motor vent
blockage, suction/harness
blockage. Correct and allow
motor to cool.
A. See Service Manual. Refer to
installer/dealer.
10 Kohler Co.