Warranty And Support; Troubleshooting - Philips AVENT SCF398 Manual Del Usuario

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Warranty and support

If you need information or support, please visit www.philips.com/support or read the international
warranty leaflet.

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Center in your country.
Problem
I experience pain when I
use the breast pump.
The breast pump does
not switch on while it is
connected to wall
socket.
The breast pump does
not switch on (indicator
lights do not go on).
The breast pump is not
charging.
Charging of the breast
pump takes very long.
Solution
- Choose a suction level that is comfortable for you.
- Check if the silicone diaphragm is undamaged (does not have small
cracks, holes etc.).
- Ensure that your nipple is placed in the center of the cushion.
- If the pain persists, stop using the breast pump and consult your
healthcare professional.
- Only use the adapter supplied.
- Make sure that the adapter has been inserted correctly into the wall
socket and that the small plug has been inserted correctly into the
motor unit.
- Connect the adapter to another wall socket. Then press and hold the
on/off button to check if the breast pump can be switched on.
- If the problem persists, contact the Consumer Care Center via
www.philips.com/support.
- Make sure that the battery is charged (see 'Charging the breast pump')
or connect the breast pump to wall socket.
- Only use the adapter supplied.
- Make sure that the adapter has been inserted correctly into the wall
socket and that the small plug has been inserted correctly into the
motor unit.
- The breast pump is too cold or too hot for charging. Let the breast
pump acclimatize to room temperature for 30 minutes.
- If the problem persists, contact the Consumer Care Center via
www.philips.com/support.
- Only use the adapter supplied.
- Make sure that the adapter has been inserted correctly into the wall
socket and that the small plug has been inserted correctly into the
motor unit.
- The breast pump is too cold or too hot. It is recommended to charge
the breast pump at room temperature.
- If the problem persists, contact the Consumer Care Center via
www.philips.com/support.