Troubleshooting
•
The Assistant software completed, but
my web browser doesn't work.
•
I am unable to connect to the Internet. The "modem" icon on
my N1 Vision is blinking, and the "internet" icon is solid.
1. If the "modem" icon is blinking, and the "internet" icon is solid, but
you are unable to access the Internet, there may be third-party firewall
software installed on the computer attempting to access the Internet.
Examples of third-party firewall software are ZoneAlarm, BlackICE PC
Protection, McAfee Personal Firewall, and Norton Personal Firewall.
2. If you do have firewall software installed on your computer, please make
sure that you properly configure it. You can determine if the firewall
software is preventing Internet access by temporarily turning it off. If,
while the firewall is disabled, Internet access works properly, you will
need to change the firewall settings to function properly when it is
turned on.
3. Please refer to the instructions provided by the publisher of your firewall
software for instructions on configuring the firewall to allow Internet
access.
If you are still unable to access the Internet after disabling any firewall
software, please contact Belkin Technical Support.
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