Care And Maintenance; Troubleshooting - Bose Solo Guia Del Usuario

Troubleshooting

Problem
TV base is too
large to place on
the system
System will not
turn on
No sound
Remote control
is inconsistent or
does not work
Audio sounds too
heavy, too much
bass
Sound is
distorted
Sound is coming
from the TV
System status
indicator is red
What to do
• Place the sound system in another location such as on an open shelf
under the TV.
• If possible mount your TV on the wall above the sound system.
• Make sure the power cord is securely connected on both ends.
• Make sure the power cord is plugged into a live AC (mains) outlet.
If the outlet is controlled by a switch, make sure the switch is in the
ON position or test the outlet using a lamp.
• Reset the system: Unplug the power cord for at least one
minute. Plug the power in again and listen for the system to emit two
tones confirming it has power.
• Make sure the sound system is turned on and the power
indicator is on (solid green).
• Make sure the sound system is not muted.
• Increase the volume.
• Make sure the audio cable connection is correct and secure on the
sound system and the TV.
• Make sure the TV is on and set to the correct input.
• If you are using a digital audio connection, make sure that the digital
audio output is not disabled in your TV. See your TV owner's guide
for information.
• If a digital audio connection is not possible, use an analog stereo
audio connection.
• If the sound system is connected to a TV output labelled
VARIABLE (VAR), make sure the TV internal speakers are turned off,
the TV volume is turned up, and the TV is not muted.
• Turn off all devices connected to the Solo system except the one
you want to hear.
• Check the battery to be sure it is installed properly or if it needs to
be replaced. See "Replacing the remote battery" on page 22.
• Point the remote control at the sound system when you press a
button.
• Check that the system status indicator on the sound system flashes
when you press the remote volume or mute button.
• Change the bass setting to decrease the amount of bass. See
"Decreasing the bass" on page 20.
• Change the position or orientation of the system. In some situations
the system may produce more bass. See Placement Guidelines on
page 7.
• Make sure cable connections are secure on the Solo system and TV.
• If the sound system is connected to a TV output labelled
VARIABLE (VAR), reduce the TV volume.
• Bypass the TV and connect directly to the source using one of the
Alternate setup methods (page 16).
• Turn off your TV's internal speakers.
• Adjust the TV volume.
• System error. Call Bose Customer Service.

Care and Maintenance

English - 21