Troubleshooting
Check points
If you encounter a problem with your oven, first check the table below and try the
recommendations. If a problem persists, or if an information code keeps appearing on the
display, contact a local Samsung service center.
Problem
General
The buttons
cannot be
touched properly.
The time is not
displayed.
The oven does
not work.
The oven
stops while in
operation.
English
68
MC17T8000C_AA-01_EN+MES.indb 68
MC17T8000C_AA-01_EN+MES.indb 68
Cause
Foreign matter may be caught
between the buttons.
For touch models: Moisture is on
the exterior.
Child Lock is activated.
Power is not supplied.
The Eco (power-saving) function
is set.
Power is not supplied.
The door is open.
The door open safety
mechanisms are covered by
foreign matter.
The user has opened the door to
turn food over.
Action
Remove the foreign matter and
try again.
Wipe the moisture from the
exterior.
Deactivate Child Lock.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses or
circuit breakers.
Turn off the Eco function.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses or
circuit breakers.
Close the door and try again.
Remove the foreign matter and
try again.
After turning the food over,
touch the START button again to
start operation.
2020-11-16
2020-11-16
1:42:54
1:42:54