Connection In Applications; Customer Support And Service - Bosch AUTODOME 7000 Guía Rápida

AUTODOME 7000
1.6

Connection in Applications

24 VAC power source: This unit is intended to operate with a limited power source. The unit
is intended to operate at 24 VAC (if High PoE is not available). User supplied wiring must be in
compliance with electrical codes (Class 2 power levels).
High Power-over-Ethernet (High PoE): This unit can by powered via High PoE. To power the
unit this way, use only approved High PoE devices – those offered or recommended by Bosch.
High PoE can be connected at the same time as a 24 VAC power supply. If auxiliary power
(24 VAC to camera and to heater) and High PoE are applied simultaneously, the camera
usually selects auxiliary input (24 VAC) and will usually draw minimal power from the Bosch
High PoE midspan.
For pendant models used in outdoor applications that require heaters, a Bosch High PoE 60W
midspan (NPD-6001A, sold separately) is required to power both the camera and its internal
heaters.
For in-ceiling or indoor pendant applications that don't require heater power, standard PoE+
(802.3at) midspans or switches can be used to power the camera.
1.7

Customer Support and Service

If this unit needs service, contact the nearest Bosch Security Systems Service Center for
authorization to return and shipping instructions.
Service Centers
USA
Telephone: 800-366-2283 or 585-340-4162
Fax: 800-366-1329
Email: cctv.repair@us.bosch.com
Customer Service
Telephone: 888-289-0096
Fax: 585-223-9180
Email: security.sales@us.bosch.com
Technical Support
Telephone: 800-326-1450
Fax: 585-223-3508 or 717-735-6560
Email: technical.support@us.bosch.com
Repair Center
Telephone: 585-421-4220
Fax: 585-223-9180 or 717-735-6561
Email: security.repair@us.bosch.com
Canada
Telephone: 514-738-2434
Fax: 514-738-8480
Europe, Middle East & Africa Region
Please contact your local distributor or Bosch sales office. Use this link:
http://www.boschsecurity.com/startpage/html/europe.htm
Asia Pacific Region
Please contact your local distributor or Bosch sales office. Use this link:
http://www.boschsecurity.com/startpage/html/asia_pacific.htm
More Information
For more information please contact the nearest Bosch Security Systems location or visit
www.boschsecurity.com
Bosch Security Systems Quick Guide
Safety EN | en 9
2015.03 | 2.0 | F.01U.312.043