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LATICRETE STRATA HEAT Guía Para Solucionar Problemas página 2

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LEGEND & WIRING DIAGRAM
2
1
(1)
Standby Button
(2)
Touchscreen
(3 & 4) Screws (To remove fascia)
(5)
Reset
NOTE:
For all STRATA_HEAT™ Wi-Fi Thermostat the sensor has
no polarity.
Fil Pilote (F.P.) - Not used in the UK
THERMOSTAT TROUBLESHOOTING
Thermostat display is blank
1. Check that the display/standby brightness is not on the lowest
setting, '0'. To access display/audio settings firstly wake the
thermostat, press Menu, then Settings and Display/Audio Settings
and 'Display Brightness'.
2. (Electrician Required) An electrician will be needed to verify that
power is going to the STRATA_HEAT™ Wi-Fi Thermostat and that it is
correctly wired. (See wiring diagram above)
STRATA_HEAT™ Smart Wi-Fi Thermostat displays "er1"
or "er2"
1. (Electrician Required) An electrician is required to check that the
floor sensor has been connected to the correct terminals at the back of
the thermostat and it has not come loose. If the floor sensor is in the
correct terminals the electrician will need to check the resistance of the
3
Reset
5
4
L2
Floor Sensor
L1-LÍNE
floor sensor using a multi meter set to 20k Ohms to see if the floor
sensor has been damaged. The STRATA_HEAT Wi-Fi Thermostat uses a
10K sensor @77°F (25°C).
If reading on sensor is incorrect this indicates a fault. If there is a tiled
floor and the thermostat is in the room to be heated then the thermostat
can be set into Air Mode. To set into Air Mode press Menu, Settings,
Heating Preference and Control Floor/Air. This can also be changed
online via the MySTRATAHEAT account. (See page 6.)
Another option is to set it into Regulator Mode where the STRATA_HEAT
Wi-Fi Thermostat will work in heating cycles. To set Regulator Mode
press Menu, Settings, Advanced Settings, Heater Settings and
Regulator.
If there is a wood, vinyl or carpet floor the damaged floor sensor will
have to be replaced.
2
Power
Supply
Load
L1-LOAD-L2
(Heaters)

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