Problem
Check
No Wi-Fi signal or
The device is beyond reliable
erratic signal.
Wi-Fi range.
There are obstacles between
the device and the signal
receiver (i.e. concrete walls).
The device cannot
Remote control is not
be powered on
activated.
with wireless remote
Low battery.
control.
When using the
Because of variations in thermal conductivity, objects (surrounding
scope at below zero
environment, background) under observation become warm more
temperatures the
quickly at above-zero temperatures, which allows higher
image quality is
temperature contrast and, thus, the quality of the image produced
worse than at
by a thermal imager will be better.
At low operating temperatures, objects under observation
positive
(background) normally cool down to roughly identical
temperatures.
temperatures, which leads to lower temperature contrast, and to
image quality (precision) degradation. This is normal for thermal
imaging device.
Rangefinder will not
There is an object in front of
measure distance.
the receiver or emitter lens
preventing signal
transmission.
The device is not being held
steadily when measuring.
Distance to the object
exceeds 1000 m.
Low reflection ratio (for
example, tree leaves).
Large measurement
Inclement weather conditions (rain, mist, snow).
error.
Color stripes appear
The device has accumulated
on the display or
static charge during
images disappears.
operation.
The term of possible repair of the device is five years.
Corrective action
Place the
device
in line-of-sight
of the Wi-Fi signal.
Activate the remote control
according to instructions.
Install a new CR2032 battery.
Make sure that: the lenses are
not blocked by your hand or
fingers; the lenses are clean.
Do not stress the device
when measuring.
Pick an object at a distance
longer than 1000m.
Pick an object with higher
reflection ratio (see point
»Peculiarities of operation»
in section 14.
As soon as the impact of the
static charge is over, the device
may reboot automatically;
alternatively please turn off and
restart the device.
NOTES
15