TROUBLESHOOTING
Problems
There is no steam.
The steam flow is
low.
Water runs through
the holes of the
steam head.
The steamer takes
a long time to heat
and/or ejects white
particles.
ENVIRONMENTAL PROTECTION FIRST !
i Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a local civic waste collection point.
6
Possible causes
The appliance has not
been turned on.
The hose has been
obstructed.
There is no water left in the
water tank.
The steam is not ready yet.
Your steamer has a
build-up of scale because
it has not been cleaned
out regularly.
The hose has been
obstructed.
There is no water left in the
water tank.
There is condensation in
the hose.
Your steamer has a
build-up of scale because
it has not been cleaned
regularly.
Solutions
Check that the appliance has been
plugged correctly. Then turn the knob
for power on. The power indicator
light located on the knob will light on.
Check that the hose is not bent or
twisted.
Switch off the device and fill the water
tank.
The appliance will produce steam
about 45 seconds after it has been
switched on.
See the descaling process paragraph.
Check that the hose is not bent
or twisted and check the pole is
completely extended.
Switch off the appliance and fill the
water tank.
Never use the steam head in the
horizontal position. Hold the hose
vertically outstretched, wait for
the condensed water to return to
the steamer and check the pole is
completely extended.
See the descaling process paragraph.