Troubleshooting
Issues
There is no steam.
The appliance does
not heat.
Water leaks or spits.
There is not enough
power or too much.
If you are unable to trace the cause of the fault, contact an official
Rowenta Customer Service Centre. The addresses are shown in the
enclosed service centre address list.
Further hints and tips are obtainable from our homepage:
www.rowenta.ca.
Possible
causes
The steamer is not
plugged in.
The water level is too
low.
The steam button has
not been primed.
The appliance is
being used for the
first time.
The water tank is not
in place.
It is not plugged in.
The water tank is not
in place.
Your appliance is not
hot enough.
The dual voltage is
not set correctly
The dual voltage is
not set correctly.
Solutions
Check that your appliance is
correctly plugged in.
Unplug your appliance and refill the
tank.
Press the steam button 4 seconds
to begin steaming.
When appliance is new, priming of
the steam feature may be
necessary. Once heated, press the
steam button up to 15-20 times to
start the steaming process.
Be sure that the water tank snaps
in when put into place.
Plug in your appliance.
Be sure that the water tank snaps
when put into place.
Allow your steam brush to heat
for approximately 30 secondes
before using.
Be sure that the dual voltage
selector is in correct voltage
position before operating. Unplug
the appliance and switch the
selector to the correct voltage.
Be sure that the dual voltage
selector is in correct voltage
position before operating. Unplug
the appliance and switch the
selector to the correct voltage.