Medtronic PA96000 Manual Del Paciente página 10

Troubleshooting
If you have difficulty using your Patient Assistant, see Table 1 to determine if one of the described
problems occurred and follow the corrective action provided. If you still have trouble, your Patient
Assistant may not be working correctly. Contact your doctor or clinic to replace the Patient Assistant.
Table 1. Problems, possible causes, and possible solutions
Problem: You pressed the Record Symptom button, but the blue Searching light does not flash.
• Possible cause and solution: Electromagnetic interference. Move away from the source
of the interference (an electrical or magnetic item), press the button again, and wait for a
response.
• Possible cause and solution: The Patient Assistant may have been in an environment that
was too cold or hot. Allow it to come to room temperature, and then press the button again and
wait for a response.
• Possible cause and solution: The Patient Assistant may not be working correctly. Contact
your doctor or clinic to replace the Patient Assistant.
Problem: You pressed the Record Symptom button and the blue Searching light flashes,
but no Success tone sounds and no green Success light illuminates.
• Possible cause and solution: Insufficient telemetry; the Patient Assistant did not
communicate with the cardiac device. Reposition the Patient Assistant directly over the
cardiac device, press the button again, and wait for a response.
• Possible cause and solution: Electromagnetic interference. Move away from the source of
interference (an electrical or magnetic item), press the button again, and wait for a response.
Problem: You pressed the Record Symptom button, the blue Searching light flashes, and the
green Success light illuminates, but no Success tone sounds.
• Possible cause and solution: Your current environment is too loud to hear the Success tone.
Move to a quieter environment, press the button again, and wait for a response.
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