8. TROUBLESHOOTING
Problem
No weight displayed
with a load on the scale.
0.0 does not appear
before weighing.
One segment is illumi-
nated either continu-
ously or not at all.
The display "StOP"
appears.
The display "tEMP"
appears.
The display "Er:X:11"
appears.
The display "Er:X:12"
appears.
The display "Er:X:16"
appears.
76 •
Cause / Solution
The scale has no power supply.
- Check whether the scale is switched on.
A load was already on the scale before it was
switched on.
- Remove the load from the scale.
- Switch the scale off and back on again.
The corresponding point has a fault.
- Inform the service department.
Maximum load has been exceeded.
- Remove the load from the scale.
The ambient temperature of the scale is too high
or too low.
- Set up the scale in an ambient temperature
between +10 °C and +40 °C.
- Wait for around 15 minutes until the device
has adapted to the ambient temperature.
The scale has too high a load or too high a load in
one corner.
- Take the load off the scale or distribute the
weight more evenly.
- Restart the scale.
The scale has been switched on with too high a
load.
- Remove the load from the scale.
- Restart the scale.
The scale was caused to oscillate, the zero point
could not be determined.
- Restart the scale.