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recognized by them (1). You must present your
proof of purchase, made within the 24 months
preceding the service request. It is easiest if you
get your service request pre-approved by us. If
you submit a valid claim under this warranty, we
may request that you return your product to the
authorized dealer or retailer recognized by us or
that you ship the product to us in accordance with
our instructions. We will pay for shipment and
for return freight if all instructions are followed.
Damage and/or defects neither covered by our
warranty nor by the legal rights of the consumer
and/or damage and/or defects with respect to
products that are not covered by our warranty can
be handled at a reasonable fee.
Rights of the consumer:
A consumer has legal rights pursuant to applicable
consumer legislation, which may vary from country
to country. The rights of the consumer under
applicable national legislation are not affected by
this warranty.
This warranty is provided by Dorel Netherlands.
We are registered in The Netherlands under
company number 17060920. Our trading address
is Korendijk 5, 5704 RD Helmond, The Netherlands,
and our postal address is P.O. Box 6071, 5700 ET
Helmond, The Netherlands.
The names and address details of other
subsidiaries of the Dorel group can be found on
the last page of this manual and on our website for
the brand concerned.
(1) Products purchased from retailers or dealers
that remove or change labels or identification
numbers are considered unauthorized. Products
purchased from unauthorized retailers are also
considered unauthorized. No warranty applies
to these products since the authenticity of these
products cannot be ascertained.
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