Problem
Hob²Hood does not work.
The sensor fields become
hot.
There is no sound when
you touch the panel sen‐
sor fields.
comes on.
The control bar blinks.
and a number come on. There is an error in the hob.
You can hear a constant
beep noise.
9.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
Possible cause
You covered the control pan‐
el.
You use a very tall pot which
blocks the signal.
The cookware is too large or
you put it too near to the
controls.
The sounds are deactivated.
Child Safety Device or Lock
operates.
There is no cookware on the
zone or the zone is not fully
covered.
The cookware is unsuitable.
The diameter of the bottom
of the cookware is too small
for the zone.
PowerSlide operates. Two
pots are placed on the flexi‐
ble induction cooking area.
The electrical connection is
incorrect.
data from the rating plate. Make sure,
you operated the hob correctly. If not the
servicing by a service technician or
dealer will not be free of charge, also
during the warranty period. The
information about guarantee period and
ENGLISH
Remedy
Remove the object from the
control panel.
Use a smaller pot, change the
cooking zone or operate the
hood manually.
Put large cookware on the rear
zones, if possible.
Activate the sounds. Refer to
"Additional functions".
Refer to "Additional functions".
Put cookware on the zone so
that it fully covers the cooking
zone.
Use suitable cookware. Refer
to "Hints and tips".
Use cookware with correct di‐
mensions. Refer to "Technical
data".
Use only one pot. Refer to
"Daily use".
Deactivate the hob and acti‐
vate it again after 30 seconds.
If
comes on again, discon‐
nect the hob from the electrical
supply. After 30 seconds, con‐
nect the hob again. If the prob‐
lem continues, speak to an Au‐
thorised Service Centre.
Disconnect the hob from the
electrical supply. Ask a quali‐
fied electrician to check the in‐
stallation.
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