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Additional information
Symptom
The Bluetooth wireless
technology device cannot
be connected or operated.
Sound from the Bluetooth
wireless technology device
is not emitted or the sound
is interrupted.

Video

Symptom
No image is output when an
input is selected.
Can't record video.
Noisy, intermittent, or
distorted picture.
Remedy
• Check that no object that emits electromagnetic waves in the 2.4 GHz
band (microwave oven, wireless LAN device or Bluetooth wireless
technology apparatus) is near the unit. If such an object is near the unit,
set the unit far from it. Or, stop using the object emitting the
electromagnetic waves.
• Check that the Bluetooth wireless technology device is not too far from
the unit and that obstructions are not set between the Bluetooth wireless
technology device and the unit. Set the Bluetooth wireless technology
device and the unit so that the distance between them is less than about
10 m (32 ft.) and no obstructions exist between them.
• Check that the Bluetooth ADAPTER and the ADAPTER PORT of the unit
are correctly connected.
• The Bluetooth wireless technology device may not be set to the
communication mode supporting the Bluetooth wireless technology.
Check the setting of the Bluetooth wireless technology device.
• Check that pairing is correct. The pairing setting was deleted from this
unit or the Bluetooth wireless technology device. Reset the pairing.
• Check that the profile is correct. Use a Bluetooth wireless technology
device that supports A2DP profile and AVRCP profile.
Remedy
• Check the video connections of the source component (see page 27).
• For HDMI, or when digital video conversion is set to OFF and a TV and another
component are connected with different cords (in Setting the Video options on
page 70), you must connect your TV to this receiver using the same type of video
cable as you used to connect your video component.
• Make sure the input assignment is correct for components connected using
component video or HDMI cables (see The Input Setup menu on page 40).
• Check the video output settings of the source component.
• Check that the video input you selected on your TV is correct.
• Some components (such as video game units) have resolutions that may not
be converted. If adjusting this receiver's Resolution setting (in Setting the Video
options on page 70) and/or the resolution settings on your component or
display doesn't work, try switching Digital Video Conversion (in Setting the Video
options on page 70) OFF.
• Check that the source is not copy-protected.
• The video converter is not available when making recordings. Check that the
same type of video cable is used for connecting both the recorder and the video
source (the one you want to record) to this receiver.
• Sometimes a video deck may output a noisy video signal (during scanning,
for example), or the video quality may just be poor (with some video game units,
for example). The picture quality may also depend on the settings, etc. of your
display device. Switch off the video converter and reconnect the source and
display device using the same type of connection (component or composite),
then start playback again.
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