Troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this
component, check the points below. Sometimes the trouble may lie in another component. Inspect the other
components and electrical appliances being used. If the trouble cannot be rectified even after checking the points
below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
Playback
Problem
• Disc does not play.
• Disc tray opens
automatically.
No picture is displayed or the
picture is not displayed
properly.
Check
Is the disc one that is
playable on this player?
Is the file one that is playable
on this player?
Is the disc scratched?
Is the disc dirty?
Is there a piece of paper or
sticker attached to the disc?
Is the disc properly set in the
disc tray?
Is the region number correct? See page 10 for the region numbers of discs that can be played on this
Is the HDMI cable properly
connected?
Is the HDMI cable damaged? If the cable is damaged, replace it with a new one.
Is the input setting on the
connected TV or AV receiver
or amplifier right?
Is the output video resolution
properly set?
Is the player connected with
an HDMI cable other than a
®
TM
High Speed HDMI
/
cable
®
TM
(with a Standard HDMI
/
cable)?
Is a DVI device connected?
Is Color Space properly set? Change the Color Space setting (page 44).
Is the HDMI Mode set
appropriately?
Is the DIRECT function set to
ON?
Remedy
• Check whether the disc is one that can be played on this player
(page 8).
• Discs that have not been finalized cannot be played.
• Check whether the file is one that can be played on this player
(page 11).
• Check whether or not the file is damaged.
It may not be possible to play scratched discs.
Clean the disc (page 54).
The disc may be warped and unplayable.
• Set the disc with the printed side facing up.
• Set the disc properly in the depression in the disc tray.
player.
• Eliminate any condensation inside the unit (page 53).
• Depending on how the disc was recorded, the status of the pickup
and compatibility between the disc being used and this unit, it may not
be possible to play the disc properly.
• If the recorded time is short, it may not be possible to play the disc
properly.
• BD-RE/-R discs recorded in formats other than BDMV or BDAV
cannot be played.
• Connect the cable properly according to the connected devices
(page 17).
• Disconnect the cable, then reinsert it firmly and all the way in.
• TV or any other device which outputs video signals must be
connected to the HDMI OUT (MAIN) terminal (page 17).
Read the operating instructions for the connected components and
switch to the proper input.
Switch the resolution at which the video and audio are output by
pressing RESOLUTION /.
Connect the player to the TV using a High Speed HDMI
The picture may not be displayed properly if a DVI device is connected.
Set the HDMI Mode to something other than Pure Audio (page 44).
Video output does not occur if the DIRECT function is set to On. Turn
the DIRECT function off to display video (page 30).
09
®
TM
/
cable.
55
En