17 Eliminating faults
Eliminating faults
Eliminating faults
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Only original spare parts may be used to repair the appliance.
▶
If the power cord of this appliance becomes damaged, it must be replaced by the manufacturer, the manufacturer's
▶
customer service, or a similarly qualified person in order to prevent injury.
Fault
The appliance is not cooling, the
displays and lighting light up.
The LED lighting does not work.
Home Connect is not working
properly.
or appears in the temperature
display.
A warning signal sounds and
flashes.
The door alarm is switched on.
The temperature display (freezer
compartment) flashes, a warning
signal sounds and
flashes.
The temperature alarm is switched
on.
The temperature differs greatly
from the setting.
Water is leaking from the appli-
ance.
Water output is reduced.
Cause and troubleshooting
Showroom mode is switched on.
Press and hold
1.
The lighting on the control panels and the interior lighting switch themselves off
a
briefly.
flashes and a warning signal sounds.
a
Press
.
2.
After a short time, check whether your appliance is cooling.
3.
Various causes are possible.
Call customer service.
▶
→ "Customer service", Page 29
Various causes are possible.
Go to www.home-connect.com.
▶
The electronics have detected a fault.
Switch off the appliance. → Page 14
1.
Disconnect the appliance from the power supply.
2.
Unplug the power plug or switch off the circuit breaker in the fuse box.
Reconnect the appliance after 5 minutes.
3.
Switch on the appliance. → Page 14
4.
If the message still appears on the display, call customer service.
5.
→ "Customer service", Page 29
The appliance door is open.
Close the appliance door.
▶
Various causes are possible.
Press
.
1.
The alarm is switched off.
a
After several hours, check whether the set freezer compartment temperature has
2.
been reached again.
The exterior ventilation grilles are blocked.
Remove any obstructions from in front of the exterior ventilation grilles.
▶
Various causes are possible.
Switch off the appliance. → Page 14
1.
Switch the appliance back on after approximately 5 minutes. → Page 14
2.
If the temperature is too warm, check the temperature again after a couple of
‒
hours.
If the temperature is too cold, check the temperature again on the following
‒
day.
The water connection cable is not leak-tight.
Check if the water connections are fastened firmly and the water hose is undam-
▶
aged.
If necessary, replace the water hose.
Low water pressure.
Check the water pressure of the water supply system or the external water filter
▶
system.
Connect the appliance only to a water connection with sufficient water pressure.
The water filter is blocked.
Change the water filter. → Page 20
▶
for 15 seconds until three audible signals sound.
Eliminating faults en-us
27