Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
Vacuum
cleaner won't
turn on
No power at
rotating floor
brush
Vacuum
cleaner won't
pick up dirt
Visible dirt
escaping
from cleaner
10
www.BISSELL.com
Possible causes
Power cord not plugged in
Blown fuse/tripped breaker
Pod is not securely seated
Brush switch turned to "OFF"
Vacuum is in upright position
Hose not attached to suction
opening
Crack or hole in hose
Broken or worn drive belt
Rotating floor brush bristles worn
Rotating floor brush jammed
Clog in vacuum
Dirt container full
Dirt container or secondary
cyclone not installed properly
Filters are dirty
Dirt container full
Filters or secondary cyclone
missing or installed incorrectly
Dirt container installed incorrectly
Remedies
Check electrical plug
Check/replace fuse or reset breaker
Remove pod and replace, making
sure that it "clicks" into place
Make sure brush switch is in "ON" position
Recline vacuum to operate brush
Grasp quick reach handle and firmly push
hose wand onto the suction opening
Check hose and replace if needed
Replace drive belt, see page 9
Replace brush
Remove brush and clean debris from
brush ends
Check for debris build-up or clogs in
the inner tank, hose and foot/lower
hose
Empty dirt container
Position correctly and lock in place
Check and clean pre-motor and
post-motor filters, see page 8
Empty dirt container
Check secondary cyclone, pre-motor and
post-motor filters for correct installation
Pull out and re-insert dirt container
correctly