Troubleshooting Guide - Prodigy AutoCode Manual Del Propietário

Prodigy

Troubleshooting Guide

The meter does not display a message after inserting
v
a test strip.
Probable Cause
Batteries exhausted.
Batteries incorrectly
installed or absent.
Test strip inserted
upside down or
incompletely.
Meter malfunction.
The test does not start after applying the sample.
v
Probable Cause
Insufficient blood
sample.
Defective test strip.
Sample applied after
automatic shut-off
(4 minutes after last
user action).
Meter malfunction.
Prodigy Diabetes Care, LLC
Talking Meter
What to Do
Replace the batteries.
Check that the batteries are
correctly installed.
Insert the test strip correctly with
the contact bars end entering
first and facing up.
Please contact Technical Support
at 1.800.243.2636
for assistance.
What to Do
Repeat the test using a
new test strip with a larger
blood sample.
Repeat the test with a new
test strip.
Repeat the test with a
new test strip. Apply sample
only when the " " symbol
appears on the display.
Please contact Technical Support
at 1.800.243.2636 for
assistance.
38
Owner's Manual
www.prodigymeter.com