T
roubleshooting guide
Problem
Wash cycle time is
longer than usual
Musty or mildewy
odor in washer
The display shows:
The display shows:
The display shows:
26
Possible Causes
• The washer automatically adjusts
the wash time for the amount of
laundry, water pressure, water
temperature, and other operating
conditions.
• Inside of tub not cleaned properly.
• Load is too small.
• Load is out of balance.
• The washer has an imbalance
detection and correction system. If
individual heavy articles are loaded
(bath mat, bath robe, etc.) and the
imbalance is too great, the washer
will make several attempts to restart
the spin cycle. If an imbalance is still
detected, the washer will stop and
the error code will be displayed.
• Control error.
• Water level is too high due to a
faulty water valve.
Solutions
• This is normal. The washer adjusts
cycle time automatically to provide
optimal results for the selected
cycle.
• Run the TUB CLEAN cycle
regularly. Be sure to wipe around
and under the door seal frequently.
• Clean around door seal/glass to
prevent odor or mildew:
1. wipe dry the door seal/glass and
the door opening area.
2. wipe around the inner drum/door
seal and the lower door seal.
• Add 1 or 2 similar items to help
balance the load.
• Rearrange items to help balance
the load.
• Unplug the washer and call for
service.
• Close the water taps, unplug the
washer, and call for service.