Guarantee - Mutsy NEXO Manual De Instrucciones

· The Mutsy Nexo has been approved according to the EN 1888 norm of 2012.

Guarantee

All Mutsy products come with a two-year guarantee, which starts on
the day of purchase. In the event of a manufacturing fault, Mutsy will
work with its retailers to provide a solution. Manufacturing faults will be
repaired under the guarantee. The guarantee does cover exchanges or
returns of Mutsy products.
The guarantee will only be honoured if you can provide the following at
the store at which the product was purchased:
· a completed guarantee card
· a copy of the purchase receipt
· a clear description of the defect
· your product
The guarantee card can be found on:
www.mutsy.com/gben/service/warranty
This card must be completed correctly and submitted digitally. You will
also need to enter the serial number. This number can be found on a
white sticker on the product; it is usually located on the underside.
The guarantee does not apply:
· if the problem concerns fabric discolouration
· if the fabric has been damaged by water
· in relation to damage caused by the use of non-original Mutsy acces-
sories.
· if you cannot provide the purchase receipt
· if you have used the product incorrectly or unreasonably
· in relation to regular wear and tear that occurs as a result of day-to-
day use
· in the event of damage caused by bad maintenance, neglect or an
accident
· if damage has been caused as a result of modifications to the product
that have been carried out by the consumer, without permission from
the manufacturer
· if the damage is not reported promptly (within 2 months)
Mutsy provides no guarantee in relation to shrinkage or defects concern-
ing the fabric elements that have been caused as a result of cleaning.
Safety is a priority for Mutsy. We therefore fulfil the highest safety standards:
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