Troubleshoot - Cochlear CR310 Manual Del Usuario

Troubleshoot

PROBLEM
Remote control won't
change program or adjust
volume/sensitivity
Remote control shows
only dashes
Remote control shows
pairing error
Remote control won't
turn on or 'wake up'
(display remains blank)
CR310 REMOTE CONTROL USER GUIDE FOR KANSO 2
20
RESOLUTION
• If you have two processors, check
both processors are turned on.
• Move the remote control closer to
your processor(s).
• Move the remote control away
from metal objects (e.g. keys) or
other objects that might cause
interference (e.g. mobile phone,
Bluetooth and Wi-fi devices).
• Pair your remote control with your
processor. See Pair your processor
and remote control on page 10.
• Contact your clinician.
• Replace the battery. See Change
the battery on page 6.