Problem
Surround sound effects
are insubstantial.
No sound from the
internal subwoofer.
The image is not
displayed on TV screen.
Menu screen of this unit
is not displayed.
A digital or high-
frequency equipment
produces noises.
The system settings
change automatically.
The HDMI control
function does not work
properly.
The automatic lipsync
is not effective even
"AUTO LIP SYNC" is set
to "ON".
"Not Available" appears
on the front panel
display after key
operation.
Remote control
Problem
The remote control
does not work and/or
function properly.
Cause
When connecting this unit with playback
component and TV digitally, the output
setting of the playback component and TV
is not valid.
The listening room is not a regular shape,
or the unit or listening position is not at the
center of the right and left wall of the
listening room.
There is no wall in the path of the sound
beam.
When My Surround is selected, listening
position is not in front of the unit.
The source does not contain low bass
signals.
The level of subwoofer is low.
HDMI cable is not securely connected.
VIDEO OUTPUT jacks of this unit and TV
are not connected.
The input switch of TV is not set correctly.
The unit may be placed close to digital
equipment or high-frequency equipment.
When "HDMI CONTROL" is set to "ON",
operations of the TV (for example,
changing channels, etc.) may change the
system settings, such as the surround mode.
"HDMI CONTROL" is set to "OFF".
The HDMI control function is disabled on
your TV.
The number of the connected HDMI
components is over the limit.
The TV does not support the automatic
lipsync.
The key is unable to function in the current
condition.
Cause
Wrong distance or angle.
Direct sunlight or lighting (from an inverter
type of fluorescent lamp, etc.) is striking
the remote control sensor of this unit.
The batteries are weak.
Remedy
Refer to the manual supplied with your component
and check the setting.
Relocate the unit or listening position.
Try placing a flat object, such as a board, in the path
of the sound beam.
Listen in front of this unit.
Increase the subwoofer level with SUBWOOFER +
key.
Connect them with an HDMI connection or a
digital connection.
Connect the jacks with video pin cable (supplied).
Switch the input source for your TV.
Leave these equipments from the unit.
Set "HDMI CONTROL" to "OFF" or set the
system again by using its remote control.
Set "HDMI CONTROL" to "ON".
Refer to the manual supplied with your TV and
check the setting.
Disconnect some of the HDMI components.
Set "AUTO LIP SYNC" to "OFF" and then
manually adjust the audio output delay.
Remedy
The remote control functions within a maximum
range of 6 m (20 ft) and no more than 30 degrees
off-axis from the front panel.
Reposition this unit.
Replace all batteries.
Troubleshooting
See
page
–
6, 34
–
24
20
8, 9
8
–
–
39
39
–
–
36
See
page
7
–
7
43
En