Troubleshooting - Omicron Lab Bode 100 Guia De Inicio Rapido

Bode 100 Quick Start Guide
8

Troubleshooting

In case you are not able to start a measurement using Bode 100, please perform the following steps:
1. Check if the green power LED at the front panel is on.
In case that the LED is not lit, execute the following steps:
a. Check if the Wide-range AC power supply is plugged correctly into the mains socket.
b. Check if the DC connector of the power supply is properly plugged in.
c. Check the output voltage of the DC connector using a volt-meter.
2. Check if the communication between the Bode Analyzer Suite and the Bode 100 has been
successfully established. To do so, check if the serial number of your Bode 100 is displayed in the
start screen (see 7-2
a. Check if the USB cable is properly plugged into the computer and the Bode 100.
b. Try disconnecting and re-connecting the USB cable.
c. If this does not help, avoid USB hubs and plug Bode 100 directly into an USB port of your
computer.
d. Try to connect Bode 100 to a different USB port of your computer. Some USB 3 ports are
known to have problems with the Bode 100 R1 hardware.
e. Move the mouse over the icon
bar and then click
3. Try re-starting your PC.
In case you are still experiencing problems do not hesitate to contact us. We are looking
forward to support you. Check out the section
contact us.
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on page 19, or in the right bottom corner of the measurement screen
(see 7-3 on page 20).
in the bottom right corner of the status
.
Support for further information on how to
OMICRON Lab