Troubleshooting
Check the chart below to find out the problems with your player in daily use, and the solutions to them
recommended here. As long as you do follow the instructions, some simple checks or operation may
help solve the problems, make it resume to normal state.
If serious failures happen to the machine, please leave it for professional technician to inspect and
maintain it.
Protect it from electro-static properly before maintenance, for the loader, the key IC and the laser
generator are easy to apt to electro-static shock.
Troubles
No power
Hardly read a disc
The sound-track and subtitle
language is not what
selected
No picture
No sound
Picture distortion in FF or
F.R motion
Main keys (on the remote
control or the unit) invalid or
picture/ sound abnormal
The remote control fails to
work
No 4:3/16:3TV Shape
Can not change angle
Under progressive scan, TV
set screen flashes
Forget password
No more audio languages or
subtitles.
FOR YOUR REFERENCE
Cause / Solution Suggested
Plug the power cord into the power jack tightly; if still no power,
unplug the cord and try again in 5~ 10 minutes.
It is normal to wait 10~20 minutes for the unit to read a disc(about
30seconds for MP3 disc); .
The disc is extremely dirty or badly scratched( just replace it with a
good one);
If no audio-track of subtitle recorded at all on a disc, there will be no
language to hear and see.
Ensure that the unit is properly connected.
Ensure that AV setting of the TV set match the video output format
of the unit.
Ensure that the unit is properly connected.
Ensure that the unit is not in Mute status;
Setup the audio out pattern correctly (see the Audio Output Setup
for details.).
It is normal when the pictures are a little distorted in F.F or F.R.
status.
Disconnect the AC power cord and plug it in the socket again in
5~10 minutes, then turn on the player.
Make sure the batteries are correctly installed;
Check whether the batteries are exhausted, if yes, replace them;
Be sure to handle the remote control within its reasonable range,
Choose the identical TV Shape type setup of this unit with the TV
set being used.
This function depends on software availability. Even if a disc has a
number of angles recorded, these angles may be recorded, these
angles may be recorded for specific scenes only.
Check that YPbPr cord is connected with TV set YPbPr input cord
properly; OSD set up for DVD player or TV set properly: Standard
scan lines format of TV set is compatible with DVD player.
While the unit is in the stop mode, enter the setup mode and 888
for the password
To unlock parental setting
There is only one language available recorded on the disc. So no
more choices.
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