English
24
Problem
The lamp does not go on
when the alarm goes off.
The lamp does not go on
right away when I switch
it on.
I do not hear the alarm
sound when the alarm
goes off.
The FM radio does not
work or makes a
crackling sound.
The alarm went off
yesterday, but it did not
go off today.
I wanted to snooze, but
the alarm did not go off
again after 9 minutes.
The light wakes me too
early or too late.
I am unable to turn the
Midnight Light function
on/off.
Solution
Perhaps you set a light intensity level that is too low. Increase the light intensity
level in your wake-up profile.
Perhaps you turned off the alarm function. The alarm icon is visible on the
display when the alarm is active.
It may take between 1 to 5 seconds for the lamp to go on, depending on the
set light intensity level.
Perhaps you set a sound level that is too low. To set a higher sound level,
increase the volume level of the wake-up sound in your wake-up profile.
When you have set an alarm, you will first see the light of the wake-up curve.
The alarm sound only starts playing when the set alarm time has been reached.
You can change the duration of the wake-up light curve.
If you selected the FM radio as the alarm sound, turn on the FM radio after you
turn off the alarm to check if the FM radio works.
Check if your FM radio is correctly tuned to a radio station. If necessary, adjust
the frequency. If the radio still does not work, contact the Philips Consumer
Care Center in your country.
Check if the FM radio is correctly tuned to a radio station. If necessary, adjust
the frequency.
Change the position of the antenna by moving it around. Make sure that you
have unwound the antenna completely.
Perhaps the broadcast signal is weak. Adjust the frequency and/or change the
position of the antenna by moving it around. Make sure you have unwound the
antenna completely.
Perhaps you turned off the alarm function or only set the alarm for a specific
day. The alarm icon is visible on the display when the alarm is due within 24
hours.
In the Philips SleepMapper app you have several options to set alarms; perhaps
the alarm was not set correctly. Check if you have set the alarm in the app
correctly. Make sure your appliance and the app are connected to the same
home Wi-Fi network when you set an alarm.
You might have accidentally pressed this icon
alarm. This deactivates the alarm for that day. Tap the top of the appliance to
snooze.
Perhaps the light intensity level you have set is not appropriate for you. Try a
lower light intensity level if you wake up too early or a higher intensity level of
you wake up too late. You can also change the duration of the wake-up curve.
If light intensity 1 is not low enough, move the appliance further away from the
bed. If the light intensity is not high enough to wake you, make sure that the
light of the appliance is not blocked by any object and the appliance is nearby.
Make sure you tap on the correct position (top/back) of the appliance.
on the display to dismiss the