Software; Monitoring And Control Software; Configuration Software; Troubleshooting Guide - TEC Sirius Manual Del Usuario

PRELIMINARY
S
OFTWARE
M C S
ONITORING AND ONTROL OFTWARE
The monitoring software ensures an effective and user-friendly management of the UPS, displaying all the most important items
of information such as the input voltage, load applied and battery capacity.
It can also automatically perform shutdown operations, send e-mails, sms and network messages when specific user-selected
events occur.
Installation operations:
§
Connect the RS232 communication port of the UPS to a COM communication port of the PC via the serial cable
provided* or connect the USB port of the UPS to a USB port of the PC using a standard USB cable *.
§
Insert the CD-Rom provided and select the desired operating system.
§
Follow the instructions given by the installation program.
§
For more detailed information on how to install and use the software, consult the manual present in the Manuals folder
of the CD-Rom provided.
To check for a more recent version of the software, visit the web site.
C S
ONFIGURATION OFTWARE
The software UPSTools enables the parameters of the UPS to be configured using the RS232 serial port.
For a list of the possible settings at your disposal, see the Configuring the UPS paragraph.
Installation operations:
§
Connect the RS232 communication port of the UPS to a COM communication port of the PC using the serial cable
provided*.
§
Follow the installation instructions provided in the software manual present in the UPSTools folder of the CD-Rom
provided.
To check for a more recent version of the software, visit the web site.
* We recommend the use of a cable no longer than 3 metres.
All manuals and user guides at all-guides.com
91
PRELIMINARY

TROUBLESHOOTING GUIDE

The irregular operation of the UPS is very often not due to a malfunction, but to simple problems, inconveniences or
distractions.
Users are advised to consult the following table which provides useful information on how to solve some of the most common
problems.
WARNING: the table below often refers to the use of the maintenance BYPASS. Remember to make sure that the
UPS is powered up and not in STAND BY mode before restoring the correct operation.
If it is in Stand By mode, switch the UPS on, entering the SYSTEM ON menu and wait until the start up sequence
has finished before removing the maintenance BYPASS.
For further details, read the sequence described in the section describing the maintenance BYPASS (SWMB)
very carefully.
NOTE: For the exact meaning of the codes mentioned in the table, please read the "ALARM CODES" section.
PROBLEM POSSIBLE CAUSE
CONNECTION TO THE INPUT
TERMINAL MISSING
NEUTRAL CONNECTION
THE UPS CONNECTED
MISSING
TO THE MAINS, DOES
NOT SWITCH TO STAND
BY MODE
1/0 SWITCH LOCATED
(THE RED
BEHIND THE DOOR IN 0
BLOCK/STAND-BY LED POSITION
DOES NOT FLASH, NO
THE SWIN SWITCH LOCATED
BEEP SOUNDS AND THE
BEHIND THE DOOR IS OPEN
DISPLAY DOES NOT
LIGHT UP)
MAINS POWER FAILURE
(BLACKOUT)
INTERVENTION OF
UPSTREAM PROTECTION
DEVICE
CONNECTION TO THE
OUTPUT TERMINALS
MISSING
THE SWOUT SWITCH
LOCATED BEHIND THE DOOR
IS OPEN
THE UPS IS IN STAND-BY
NO POWER REACHES
MODE
THE LOAD
STAND-BY OFF MODE HAS
BEEN SELECTED
MALFUNCTION OF THE UPS
AND AUTOMATIC BYPASS
OUT OF USE
INTERVENTION OF THE
UPSTREAM PROTECTION
THE UPS OPERATES
DEVICE
OFF THE BATTERIES
EVEN THOUGH MAINS
THE INPUT VOLTAGE IS
POWER IS PRESENT
OUTSIDE THE ACCEPTED
OPERATING VALUES FOR
MAINS POWER
SOLUTION
Connect the mains to the terminals following the
indications in the paragraph on Installation.
The UPS cannot operate without the neutral
connection. WARNING: The absence of this connection
could damage the UPS and the load.
Connect the mains to the terminals following the
indications in the paragraph on Installation.
Set the switch to 1
Close the switch
Check that mains power is restored and if necessary,
switch on the batteries to power the load.
Restore the protection.
WARNING: check that there is no overload or short
circuit on the UPS output.
Connect the load to the terminals
Close the switch
Run the start-up sequence
Change the operating mode: STAND-BY OFF
(emergency) mode is used to power the loads only
during blackouts.
Insert the maintenance bypass (SWMB) and contact
the nearest service centre.
Restore the protection.
WARNING: check that there is no overload or short
circuit on the UPS output.
Problem caused by mains power. Wait until the input
voltage falls within the tolerance values. The UPS will
automatically switch over to mains power.
92