EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
Emergencies
Possible Cause
Gas leaking from
Damaged gas supply line.
cracked/cut/burned
gas supply line.
Gas leaking between
Improper installation, connection not tight,
Gas inlet pipe and
failure of pipe joint compound.
regulator connection.
Fire coming through
Fire in burner tube section of burner due to
control panel.
blockage.
Grease fire or
Too much grease buildup in burner area.
continuous excessive
flames above cooking
surface.
Troubleshooting
Problem
Possible Cause
GAS ISSUES:
Trying to light wrong burner.
Burner(s) will not light
using ignitor.
(See Integrated Ignition
Burner not engaged with control valve.
Troubleshooting also)
Obstruction in burner.
Continued on next page
No gas flow.
ELECTRICAL ISSUES:
Electrode cracked or broken; "sparks at
crack."
Electrode tip not in proper position.
Wire and/or electrode covered with
cooking residue.
Wires are loose or disconnected.
Wires are shorting (sparking) between
ignitor and electrode.
Dead battery.
All manuals and user guides at all-guides.com
Prevention/Solution
Turn OFF natural gas at dedicated shut off valve if any gas supply
line is damaged. Discontinue use of product until a plumber has
investigated cause and corrections are made.
Turn OFF natural gas at dedicated shut off valve. Remove regulator
and visually inspect for damage. Re-apply pipe joint compound.
Repeat Leak Test from step 5 of the installation instructions.
Turn OFF control knobs and natural gas at dedicated shut off valve.
Leave lid open to allow flames to die down. After fire is out and grill is
cold, remove burner and inspect for spider nests or rust.
Turn OFF control knobs and natural gas at dedicated shut off valve.
Leave lid open to allow flames to die down. After fire is out and grill is
cold, clean food particles and excess grease from inside firebox area,
grease tray and other surfaces.
Prevention/Solution
See Lighting Instructions in the Grease Tray and in the Use and Care
section.
Make sure valves are positioned inside of the burner tubes.
Ensure burner tubes are not obstructed with spider webs or other
matter. See Cleaning the Burner Assembly section of Use and Care.
Make sure natural gas supply is turned on.
Replace electrode(s).
Tip of electrode should be pointing toward gas port opening on burner.
The distance should be 1/8" to 1/4". Adjust if necessary.
Clean wire and/or electrode with rubbing alcohol and clean swab.
Reconnect wires or replace electrode/wire assembly.
Replace ignitor wire/electrode assembly.
Replace with a new alkaline battery.
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