Malfunctions; Warning Messages - Sartorius Entris II Essential BCE Serie Manual De Instrucciones

Malfunctions

10 Malfunctions
10.1

Warning Messages

Warning message Fault
APP.ERR. The device has
measured an
invalid weight
value.
DIS.ERR. The value to be
output cannot be
shown in the oper-
ating display.
HIGH or ERR 55 The device is over-
loaded.
LOW or ERR 54 The modulation of
the weighing con-
verter inside the
device is too low.
The device is not
COMM.ERR.
receiving any
weight values.
PRT.ERR. The [Print] key
is locked.
38 Entris BCE Operating Instructions
®
Cause
The applied weight is
too low.
The weight value is
negative.
No sample has been
placed on the balance.
The data to be dis-
played is not compati-
ble with the set display
format.
The device's maxi-
mum weighing capac-
ity has been exceeded.
No weighing pan has
been placed on the
balance.
A previously forgotten
weight was removed
after starting the
device.
An error exists in the
weighing system or in
the device electronics.
No communication
exists between the
control module and
the weigh cell.
The data interface for
print output is set to
xBPI mode.
Remedy
Increase the applied
weight to more than the
minimum load.
Place the sample on the
balance.
Adjust the display settings
in the menu, e.g. resolu-
tion, unit, decimal places.
Reduce the applied
weight to below the
device's maximum weigh-
ing capacity.
Insert the weighing pan
into the device and switch
the device off and on
again.
Contact Sartorius Service.
Wait until the control
module restores the com-
munication with the weigh
cell.
If the problem occurs
again: Contact Sartorius
Service.
Reset the menu to the fac-
tory settings.
If the problem occurs
again: Contact Sartorius
Service.
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