Troubleshooting - Fagor PLATINO PLUS Manual De Instrucciones

Troubleshooting

PROBLEM
Unit is not operating.
Unit jams/clogs or stops
operating.
Squeaking noise when
running unit.
Leaking from underneath the
Bowl.
Strainer/Dessert Drum
damage.
Too much pulp coming out.
Bowl is stuck and will not
detach from the Base.
Food Chute/Lid is stuck.
The Bowl shakes.
The Food Chute, Bowl,
Strainer/Dessert Drum,
Rotating Basket and silicone
parts get stained.
• Check power cord and power source.
• Check that all parts have been assembled
correctly.
• Ensure Food Chute is clear and not blocked.
• Check if hard seeds have been removed before
juicing/making sorbet and are not stuck in the
unit.
• When making sorbet, thaw fruits prior to feeding
the machine. Do NOT use ice.
• Turn the unit off, and switch to reverse for 3
seconds. Switch back on to continue juicing/
making sorbet. Repeat this process if necessary.
• Disassemble upper section and clear remaining
pulp and/or food debris.
• A slight squeaking sound is perfectly normal.
Please remember not to run the Platino Plus
without any food.
• Be sure the silicone pad on the underside of the
Bowl is tightly in place after cleaning.
• Refer to operation instruction for proper usage
and tips. Remember not to over stuff food or
force food in the Platino Plus.
• Cut food into smaller pieces, especially fibrous
foods, to avoid fibers scrapping around the
Auger. Insert food at a slower pace and allow all
pulp to eject from the unit before adding more.
• This is commonly caused by excess food in the
Bowl. Switch to reverse for 3-5 seconds. Repeat
process 2-3 times. Then, pull the Bowl upward.
• Switch to reverse for 3-5 seconds. Repeat
process 2-3 times. You then press down on the
Food Chute while turning counterclockwise.
• It's normal for the Bowl to shake when juicing or
operating the Platino Plus in reverse.
• Vegetables such as kale, collards, carrots
and spinach contain beta carotene, which is
responsible for the discoloration.
• Clean all parts of the upper unit immediately after
use.
15
SOLUTION