►►13. TROUBLESHOOTING
FUNCTIONING
ANOMALIES
The motor does
not start
The fl ame does
not ignite
The fl ame does
not stay on
Flame goes out
during functioning
kW
kW E
CAUSES
kW R
kW DV
X
X
No voltage
X
X
Power supply cable
faulty/damaged
X
X
Faulty motor
X
Incorrect connection
of the room
thermostat
X
X
Gas cylinder empty
X
X
Regulator safety
valve blocked
X
X
Gas cylinder cock
closed
X
X
Faulty ignition circuit After-sales assistance
X
Ineffi cient earthing
X
Gas button not
pressed for long
enough
X
X
Faulty generator
X
X
Insuffi cient gas
supply
X
X
No gasifi cation of the
fuel
X
X
Appliance
overheating
X
X
Faulty generator
SOLUTIONS
1°Check the mains
system
2°After-sales
assistance
After-sales assistance
After-sales assistance
Connect the room
thermostat correctly
Replace the gas
cylinder (Par. 4)
1°Press the regulator
gas release button
(Fig. 13)
2°After-sales
assistance
Open the gas cylinder
cock (Fig. 12)
Check your system is
earthed correctly
Press the gas button
for longer (Par. 6.1.4.)
After-sales assistance
1°Replace the gas
cylinder (Par. 4)
2°After-sales
assistance
Use gas cylinders with
suitable capacity (Par.
4)
1°Clean the air vent
(rear side)
2°After-sales
assistance
After-sales assistance
IT
GB
DE
ES
FR
NL
PT
DK
FI
NO
SE
PL
RU
CZ
HU
SI
TR
HR
LT
LV
EE
RO
SK
BG
GR
CN