Specifications; Customer Service - EUFY RoboVac R500 Manual Del Propietário

English
Problems Solutions
• Clean the rolling brush.
The rolling brush
• Check if the rolling brush and brush guard have been installed
does not rotate.
properly.
RoboVac's
• Clean the sensors carefully with a dry cloth.
movements or travel
• Restart RoboVac by turning the power switch off and on.
path are abnormal.
Error Tones
When RoboVac is in trouble, it will emit a series of short or long beeps and the red indicator
on RoboVac will be solid or flashing.
Flashing red indicator light
Error Tone Cause
• RoboVac is stuck and one of the
wheels is not making contact with
the floor (hanging in mid-air).
One beep
• RoboVac may be in an extremely
large room and the bumper is not
registering obstacles.
Two beeps RoboVac's bumper is stuck.
• RoboVac's drop sensors are dirty.
Three beeps
• RoboVac is stuck on the ledge of a
staircase and cannot reverse.
Four beeps RoboVac's power level is too low.
Solid red indicator light
Error Tone Cause
RoboVac's left/right wheel
One beep
is stuck.
RoboVac's side brush is
Two beeps
stuck.
RoboVac's suction fan is
Three beeps
stuck.
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Solution
Restart cleaning in a new location.
Tap RoboVac's bumper several times
to dislodge any debris that may be
trapped underneath.
• Clean the drop sensors gently
with a dry cloth.
• Place RoboVac in a new location.
• Use a physical barrier to block off
the problem area.
Manually charge RoboVac for at least
5 hours.
Solution
Turn off RoboVac and remove any hair or
debris from the left/right wheel.
Turn off RoboVac and remove any hair or
debris from the side brush.
• Turn off RoboVac, then remove and
empty the dust collector.
• Make sure the suction inlet is not
blocked by any hair or debris.
Error Tone Cause
RoboVac's rolling brush is
Four beeps
stuck.

Specifications

Product Model
Input
Battery Voltage
Power Consumption
Battery Type
Dust Collector Capacity
Cleaning Time
Charging Time
Input
Output

Customer Service

@EufyO cial @EufyO cial
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
English
Solution
Turn off RoboVac and remove any hair or
debris from the rolling brush.
T2112
19 V 0.6 A
DC 14.4 V
25 W
DC 14.4 V
Li-ion 2600 mAh
0.6 L
Max. 100 mins
300 - 360 mins
19 V 0.6 A
19 V 0.6 A
@EufyO cial @EufyO cial
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