Clean The Sensors And Charging Pins; Clean The Swivel Wheel; Troubleshooting - EUFY RoboVac R500 Manual Del Propietário

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Clean the Sensors and Charging Pins

To maintain the best performance, clean the drop sensors and charging pins regularly.
• Dust off the drop sensors and charging contact pins using a cloth or cleaning brush.

Clean the Swivel Wheel

Hair or dust particles can easily get entangled in the swivel wheel. Be sure to clean the
swivel wheel periodically and as needed.
Wheel
Axle
Pull out the swivel wheel.
Clean any hair or debris wrapped around the wheel or entangled inside the wheel
cavity.
Reinstall the wheel and push in until it clicks into place.
- You can clean the swivel wheel with water.
- Use the swivel wheel only when it is completely dry.
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Troubleshooting

Frequently asked questions
Problems Solutions
• Make sure the main power switch is in the ON position.
• Make sure the battery is fully charged.
• Replace the batteries (2 AAA) in the remote control.
RoboVac cannot be
• Make sure the remote control is within range (16 ft/5 m) of
activated.
RoboVac.
• If you still have trouble, turn off the main power switch and
then turn it back on.
• Replace the batteries in the remote control.
The remote control
does not work.
• Make sure RoboVac is turned on and fully charged.
• Check if RoboVac is trapped or stuck on an obstacle.
RoboVac stops • Check if the battery level is too low.
working suddenly.
• If you still have trouble, turn off the main power switch, wait
for 2 seconds, and then turn it back on.
• Make sure the main power switch on the bottom of RoboVac
is turned on.
You cannot schedule
• Make sure the time, time of day (AM/PM), and the scheduled
cleanings.
time have been set correctly.
• Check if RoboVac's power is too low to start cleaning.
• Check if any obstructions are blocking the suction inlet.
• Empty the dust collector.
Suction power is
• Clean the filters with a vacuum cleaner or a cleaning brush.
weak.
• Check if the filters are wet due to water or other liquid on the
floor. Air-dry the filters completely before use.
• Check if the indicator on the Charging Base lights up. If
not, contact the eufy service center to repair or replace the
Charging Base.
RoboVac cannot be
• Dust off the charging contact pins with a dry cloth.
charged.
• Check if you can hear a beep when RoboVac is docked onto
the Charging Base. If not, contact the eufy service center to
repair or replace the Charging Base.
• Remove objects within 3 ft/1 m to the left and right side and
within 6 ft/2 m of the front of the Charging Base.
RoboVac cannot • When RoboVac is in the vicinity of the Charging Base, it will
return to the return more quickly. However, if the Charging Base is located
Charging Base. far away, RoboVac will need more time to return. Please be
patient as it works its way back.
• Clean the charging contact pins.
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