Warranty - Drinkwell AVALON-AU-17 Manual De Funcionamiento

Fountain is loud.
There are black particles in
the bowl.
The pet fountain feels slimy.
The power adaptor is warm
to the touch.
The pet fountain seems dirty
even after cleaning.

Warranty

Two Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer's warranty. Complete details of the
warranty applicable to this Product and its terms can be found at www.petsafe.net and/
or are available by contacting your local Customer Care Centre.
Europe – Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building,
Market Square, Dundalk, Co. Louth, Ireland
Canada – Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
• A low humming noise is normal, but it should not be
loud. Check the water level. If water level is too low
then the pump will have to work harder causing it to
be louder than normal.
• Unplug the pet fountain for 15 seconds. If the noise
does not stop when plugged back in, it's possible
that some debris is caught on the impeller. Remove
the pump and clean the impeller. Try rubbing a small
amount of vegetable oil onto the magnetic pin with a
cotton swab to lubricate the impeller.
• This is loose granulated charcoal dust from the filter
and is completely harmless for your pet to drink. Rinse
the charcoal filter in cold water before placing it in
the pet fountain to prevent this.
• If you have multiple pets or dogs using the pet
fountain, the slimy feeling may be caused by your
pet's saliva. Change the water and clean your
fountain more frequently to prevent this.
• Make sure the pet fountain parts are rinsed
thoroughly after cleaning the fountain. Soap residue
may cause the sliminess.
• Sometimes water around the pet fountain is caused
by pets drinking. Some pets are prone to spilling.
Watch your pet when he drinks to see if this is the
cause. If it is, you can purchase a fountain mat or
other water-resistant mat to place under the fountain.
• If there is a white chalky substance in the pet fountain,
your fountain may have a mineral deposit build-up
from hard water. To remove these deposits, clean the
fountain parts with a 80% water and 20% vinegar
solution. Rinse all parts thoroughly afterwards. Use
filtered or purified water instead of hard tap water to
prevent this.
www.petsafe.net 15