ABANTERA 135I13T20NT Manual De Usuario página 47

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Troubleshooting
Problem
The robot does not start
The robot does not charge
The robot does not automatically
recharge
Abnormal performance
Abnormal noise when in use
Diminished clean or releases dust
Cannot connect to Wi-Fi
Scheduled cleaning fails
If the robot consumes power, should
it always be placed on the charging
base?
• In case the battery is low, place the robot on the charging terminal
of the charging base. The robot will start automatically (if the
robot has powered down completely, it restarts automatically after
charging for a while).
• If the surrounding air temperature is below 0ºC or above 50ºC, the
robot cannot operate. The robot will only work at a temperature of
0-40 ºC
• Please move the robot away from the charging base. Check if the
indicator light on the charging base turns on. Confirm that both
ends of the adapter are properly connected. The charging base
must be correctly positioned in front of the robot, and the distance
between the front of the machine and the charging base must be
about 2 cm.
• In the case of poor contact, please clean the charging terminal of
the base and the charging contacts of the robot.
The robot is too far from the charging base. Please move the robot
closer to the charging base and try again.
Shut off and restart the robot.
The main brush, side brushes or wheels may be clogged with foreign
matter. Turn off the robot and remove the foreign matter.
• The dust box is full. Please empty it.
• The filter screen is blocked. Please clean or replace it.
• The main brush is tangled with foreign material. Please untangle
the foreign material.
• The Wi-Fi signal is not strong enough. Please make sure you are in
range of the Wi-Fi signal.
• The Wi-Fi connection is unstable. Please restart the Wi-Fi,
download the latest version of the app and try to reconnect.
• The password has been entered incorrectly.
• The router uses the 5G frequency band. The robot cleaner can only
use the 2.4G frequency band.
If the battery level is low, the scheduled cleaning cannot be
performed. The scheduled cleaning can only occur when the battery
level is above 30%.
If the robot is placed on the charging base, it consumes a small
amount of power. This allows better battery performance.
Troubleshooting
Solution
U N I T E D
S TAT E S
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45

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