Warranty - Vita5 Nobel 6 Manual Del Usuario

VITA5 IS THE GLOBAL DISTRIBUTOR AND WARRANTY PROVIDER OF VITA5. WARRANTY REGISTRA-
TION AND CLAIMS ARE HANDLED BY YOUR LOCAL VITA5 SUPPORT CENTRE, DETAILS ON INSIDE
BACK COVER. PLEASE REGISTER YOUR WARRANTY ONLINE AT VITA5.EU/WARRANTY WITHIN 30
LODGING A WARRANTY CLAIM
Should you experience any issues with your product, please follow
these steps to lodge a warranty claim:
1. Contact your local Vita5 Service Centre with the following details:
– Your warranty details including name, email and phone number
– Product name and model number
– Product serial number, found on the rating label of the product
– Explanation of how the damage occurred
– Photos of the damage or issue is highly beneficial to expediting your
claim
2. Vita5 will assess your claim and respond within 24-48 hours.
3. In the event the product is required to be sent to the Service
Centre, the customer is liable for all packing, freight and insurance
costs for transit of the product to Vita5. Subject to the applicable
consumer laws in your jurisdiction.
4. If the product, or one of its parts, qualifies for replacement or
service within the 30-Day period after date of purchase, Vita5 will
arrange the shipping at no cost to you.
5. Any product sent to a Vita5 Service Centre must include a Return
Authorization Form. Failure to include this form may result in the
product being rejected from our warehouse or a delayed service time.
6. Vita5 will contact you with a quote prior to undertaking any service
work outside of the warranty coverage.
7. Typical turn-around times to address warranty claims can be
between 10-14 business days, plus shipping, depending on location
and type of damage or warranty claim.
TERMS OF PRODUCT WARRANTY COVERAGE
Vita5 provides the Product Warranty coverage as further described
below and limited to the terms and conditions hereof:
1. If the Vita5 Nobel Stainless Steel Dehydrator exhibits a defect while
in normal domestic use, within the warranty period; we will, at our
option, either repair or replace the Vita5 Nobel Stainless Steel
Dehydrator or defective part free of charge. The product must be
delivered by insured mail, in proper packaging to your Service Centre
as indicated on the back of the manual as a condition to any warranty
service obligation.
2. In the event that the warranty period for a product has expired, or if
a Product does not qualify for warranty service, repair or replacement,
consumers may still buy replacement parts or have products repaired
by one of Vita5's Service Centres. Please contact Vita5 for further
information.
VITA5 NOBEL STAINLESS STEEL DEHYDRATOR WARRANTY
WARRANTY PERIOD: 3 YEARS
DAYS OF PURCHASE.
3. Do not send the product back to the Service Centre without a
Return Authorization Form.
4. In no event shall our liability exceed the retail value of the product.
We make no warranty with respect to parts, from a source other than
Vita5.
5. In the event that warranty parts or products are provided, the
customer must cover the related shipping costs to receive goods.
6. All exchanged or substitute parts and products replaced under
warranty service will become the property of Vita5. Repaired or
replaced products or parts thereof will be warranted by Vita5 for the
balance of the original warranty period.
7. (EU only) Our goods come with guarantees that cannot be exclud-
ed under the EUn Consumer Law. You are entitled to a replacement
or refund for a major failure and compensation for any other reason-
ably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
WARRANTY DOES NOT COVER
1. Damage, accidental or otherwise, to the Product, not caused by
direct defect in factory workmanship or materials.
2. Damage due to abuse, mishandling, alteration, misuse, commercial
service, tampering, accident, failure to follow care, operating and
handling provisions indicated in the instructions.
3. Damage caused by parts or service not authorized or performed by
Vita5.
4. 'Normal' wear and tear that naturally and inevitably occurs as a
result of normal use or aging.
5. Some states do not allow the exclusion or limitation of incidental or
consequential damages. Therefore, the above limitations may not
apply to you in the case of damage in shipment. If your Vita5 Nobel
Stainless Steel Dehydrator was damaged in shipment: Immediately
report this type of damage to the parcel carrier and have them file an
inspection report to contact the distributor from whom you
purchased the Vita5 Nobel Stainless Steel Dehydrator for further
instructions.
6. You have rights and benefits under the consumer laws in your
jurisdiction. Without detracting from these rights or benefits, Vita5
excludes all liability in respect of this product for any other loss which
is not reasonably foreseeable from a failure of this product, which
may include liability for negligence, loss of expenditure associated
with the product and loss of enjoyment.
17.
EN