Commercial Guarantee; Recycling & Disposal - Cooke & Lewis CLCER60 Manual

Commercial Guarantee

At Cooke and Lewis we take special care to select high quality materials and use manufacturing
techniques that allow us to create ranges of products incorporating design and durability. That's why
we offer a 24 months' guarantee against manufacturing defects on our ceramic hob - 4 zones.
This ceramic hob - 4 zones is guaranteed for 24 months from the date of purchase, if bought in store,
or delivery, if bought online, for normal (non-professional or commercial) household use. You may
only make a claim under this guarantee upon presentation of your sales receipt or purchase invoice.
Please keep your proof of purchase in a safe place.
The guarantee covers all parts and labour costs associated with the repair of the ceramic hob - 4
zones if it is found to be defective due to faulty materials or workmanship within 24 months from the
date of purchase or delivery subject to the exclusions set out below and provided it was used for
the purpose for which it is intended and subject to installation, cleaning, care and maintenance in
accordance with the information contained in the user manual. This guarantee does not cover defects
and damage caused by normal wear and tear of ceramic hob - 4 zones and damage that could be
the result of improper use, faulty installation, storage or assembly, neglect, accident, modifi cation of
the product, consumable items such as carbon fi lters and bulbs.
If the ceramic hob - 4 zones is defective, we will repair it. However, if, during the guarantee
period, the ceramic hob - 4 zones becomes irreparable as agreed by an engineer approved by our
authorised agent then we reserve the right, at our discretion, to exchange the defective ceramic
hob - 4 zones with a replacement ceramic hob - 4 zones. If the same ceramic hob - 4 zones is no
longer available an alternative ceramic hob - 4 zones will be offered with the equivalent functions
and specifi cations.
During the service work carried out it may be necessary to remove the built in ceramic hob - 4 zones
from its fi tted position. If the ceramic hob - 4 zones is glued, grouted or tiled in such a manner that
it cannot be removed, it is the responsibility of the customer/installer to remove and reinstall the
ceramic hob - 4 zones to facilitate the repair or replacement.
After the ceramic hob - 4 zones has been repaired or replaced any remaining balance of the
guarantee period will apply to the repaired or replaced ceramic hob - 4 zones.
Should any person other than an engineer approved by our authorised agent modify or attempt to
repair the ceramic hob - 4 zones then the guarantee will be invalid. This guarantee only applies to
the country of purchase or delivery and is not transferrable to any other countries. This guarantee
is non-transferrable to any other person or product. Relevant local law will apply to this guarantee.
This guarantee is in addition to and does not affect your statutory rights relating to faulty goods as
a consumer.
Guarantee related queries should be addressed to a store affi liated with the distributor you purchased
the ceramic hob - 4 zones from.
To arrange a service call, please contact our customer services on one of the following Toll Free
numbers, you must contact the number in the country in which you purchased the ceramic hob -
4 zones:
UK 0800 324 7818
Eire 1-800 932 230
Distributor: B&Q plc, Chandlers Ford, Hants, SO53 3LE United Kingdom www.diy.com
SFD Limited, Trade House, Mead Avenue, Yeovil, BA22 8RT, United Kingdom
Recycling & disposal
Waste electrical products (WEEE) should not be disposed of with household waste.
All manuals and user guides at all-guides.com
uk@kingfi sherservice.com
eire@kingfi sherservice.com