Malfunction
When the robot is working,
side brushes do not rotate.
When the robot is working,
Main Brush does not rotate.
The robot will not clean
automatically at programmed
time.
The robot works with a louder
noise and a lower suction.
Dirt in the robot's Dust Bin
leaks out.
The robot has accidentally
absorbed liquid.
Remote Control failure (effective
control range of remote control
is 16 feet).
The robot's Control Panel
is scratched.
All manuals and user guides at all-guides.com
Possible Causes
Side Brushes are tangled with hair or
foreign matter.
Side Brushes are not correctly installed.
The plastic piece of the Side Brush
retaining screw is broken or stripped.
If cleaning or replacing the Sides
Brushes does not correct the problem,
the brush motor may need repair.
Turn robot's power OFF and try to rotate
the Main Brush by hand. If the brush will
not spin, the brush may be installed
incorrectly.
Main Brush is tangled with hair or
foreign matter.
Main Brush is stuck in long pile carpet.
If all causes above have been eliminated,
the Main Brush may need repair.
The robot is not set to the correct time
of day.
Power switch on the bottom of the
robot is OFF.
The robot's battery is low.
The robot's cleaning time has been cancelled
or cleaning mode has been incorrectly set.
When the robot is set to Spot Cleaning Mode
or scheduled cleaning time has been
cancelled, the robot will not automatically clean.
The robot's intake is blocked or the
Main Brush may be tangled with dirt
and debris.
Too much dirt in Dust Bin.
Main Brush is tangled with hair or other
debris.
The robot is being held improperly.
Immediately turn OFF the power switch on the bottom of the robot.
Remove Dust Bin, Main Brush, Side Brushes and clean them.
Dry all components for 12 hours in the sun if possible, reinstall and restart the robot.
The batteries in the Remote Control
need to be replaced.
The power switch on the bottom of the
robot is OFF, or the robot's battery
is low.
Infrared emitter on Remote Control or
the robot's infrared receiver is dirty,
so the signal cannot be transmitted.
There is other equipment interfering
with infrared signal to the robot.
The robot's Control Panel can be
scratched if it is placed upside down on
a rough surface.
EN
Solutions
Clean Side Brushes.
Reinstall Side Brushes making
sure slot color is matched with
the corresponding brush.
Replace Side Brush.
Please contact Customer Service at
1-844-ECOVACS (1-844-326-8227).
Remove the Main Brush and
reinstall it correctly.
Clean the Main Brush with the
provided Multi-Function Cleaning Tool.
The robot cannot clean carpet with
hair longer than 0.79 inch.
Please contact our Customer Service
Department at 1-844-ECOVACS
(1-844-326-8227).
Reset the current time of day on
the robot.
Turn ON the power switch on the
bottom of the robot.
Keep the robot on the Charging
Dock to make sure it has full
battery to work at any time.
Correctly set scheduled cleaning
time again.
Clean the Main Brush with the
provided Multi-Function Cleaning
Tool, and clean suction inlet.
Clean Dust Bin.
Clean Main Brush
When holding the robot, keep the
end marked with "DEEBOT" tilted
slightly up.
Replace with new batteries making
sure they are installed correctly.
Make sure the robot's power
switch is ON and fully charged.
Use the provided Multi-Function
Cleaning Tool to wipe the infrared
emitter on Remote Control and the
robot's infrared receiver.
Avoid using the Remote Control
near other equipment that uses
infrared signals.
When installing the Cleaning Cloth
Plate, please place robot on a soft
surface.
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