Thermador ® Support; Before Calling Service; Rating Plate; Service - Thermador Masterpiece VCI3B30ZS Guia De Instalacion

T H E R M A D O R

Before calling service

First, refer to the troubleshooting section. Refer to the "Statement of
Limited Product Warranty" in the Use and Care Manual.
To reach a service representative, see the contact information at right.
Please be prepared with the information printed on your product rating
plate when calling.

Rating plate

The rating plate shows the model and serial number. Refer to the rating
plate on the appliance when requesting service.
The rating plate can be found inside the hood shell.
To avoid having to search for each piece of information when calling, you
can enter the four items needed in the spaces below.
Model No. /
FD date
4 digits
Serial No.
18 digits
Date of Purchase / /
Keep your invoice or escrow papers for warranty validation if service is
needed.
® S U P P O R T

Service

We realize that you have made a considerable investment in your
kitchen. We are dedicated to supporting you and your appliance so that
you have many years of creative cooking.
Please don't hesitate to contact our STAR
Department if you have any questions or in the unlikely event that your
THERMADOR ® appliance needs service. Our service team is ready to
assist you.
USA
800-735-4328
www.thermador.com/support
Canada
800-735-4328
www.thermador.ca

Parts and accessories

Parts, fi lters, descalers, stainless steel cleaners and more can be
purchased in the THERMADOR
USA
http://store.thermador.com/us
Canada
• If you live in any of the Atlantic provinces, Ontario or Québec, contact:
Marcone 1.800.287.1627
• If you live in any of the Territories, Manitoba, Saskatchewan, Alberta,
or British Columbia, contact:
Reliable Parts 1.800.663.6060
® Customer Support
® eShop or by phone.
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