Problem
The screen remains dark after
switching on, the blue indicator light
is lit.
The device stays at 10% in the lamp
test after starting.
No measured values are stored.
Time and date are no longer current. The installed button
NANOCONTROL NANOCHECK
batch (LOT) cannot be selected.
NANOCONTROL NANOCHECK
batch (LOT) can be selected but the
device goes back to the start screen.
The device screen is frozen.
After starting the device, the
messages "Memory is nearly full.
Please delete measurements
that are no longer needed." or
"Memory is full" appear. "The oldest
measurements will be overwritten" is
displayed in red on the background
of the main screen.
Quickstart Guide NANOCOLOR
22
Cause
The SD card was
not recognized or is
defective.
The display cable is
loose.
Halogen lamp defective
The measured value
memory is disabled.
battery is soiled, empty,
or defective.
The batch is more
current than the latest
photometer update.
The most current
software update is not
installed.
Database conflict during
the update.
The software of the
device is stuck.
The memory with
measured values (5000
measured values) will
soon be full.
/
® UV
VIS
Solution
Remove SD card and switch on the device
again. If the device starts up as usual, replace
SD card.
Contact MACHEREY‑NAGEL regarding how
to proceed.
Remove and check halogen lamp. A defective
halogen lamp can be identified, for example,
by clouding or black discoloration. In this case,
replace the halogen lamp.
In the memory settings, enable the check
mark for "save measurement results".
Contact MACHEREY‑NAGEL regarding how
to proceed.
Manually transfer the data from the evaluation
sheet of the batch into the photometer
and perform the measurement once. For
subsequent measurements, the data are
stored and do not need to be entered again.
Update the software version of the
spectrophotometer or proceed as described
in the previous point and enter the data
manually.
Delete the NANOCHECK LOT in question from
the list with available LOTs by holding down
the LOT in the list for a few seconds and then
confirming the trash can icon. Then manually
transfer the data from the evaluation sheet of
the batch into the photometer and perform
the measurement once. For subsequent
measurements, the data are stored and do not
need to be entered again.
Switch the device off, wait at least three
seconds, and then switch the device back on.
Depending on the message, delete the
measurement data from the measured value
memory. If the message is ignored, the oldest
data set will be overwritten if the memory
is full. Please note that during automatic
overwriting, color references can also be
overwritten.
II / VIS II V 2.00/09‑2022