PROBLEMS
Your espresso tastes bad.
The cups have been filled
unequally.
The appliance does not
work.
The nozzle does not work
or produces little foam.
1 cup espresso button
white light and orange light
flash in turn and 2 cups
espresso button white light
keep on
On button white light keeps
on, 2 espresso buttons and
steam button orange light
flash at the same time.
POSSIBLE CAUSES
After descaling, the rinsing
cycle was not carried out
correctly.
The filter holder is clogged.
The pump is disabled due
to a lack of water.
The removable water tank
is incorrectly positioned.
The appliance is not
connected.
The foam nozzle is not
correctly installed.
The milk is too hot.
The steam nozzle has an
excess of limescale.
The shape of the container
is not suitable.
The machine needs to be
descaled.
Boiler temperature is
too high or too low, or
temperature sensor is
broken.
SOLUTIONS
Rinse the appliance in line
with the user instructions
and check the quality of the
coffee.
Refer to the paragraph
on CLEANING AND
MAINTENANCE for
cleaning your filter holder.
Fill the water tank and
restart the pump (refer to
the section: FIRST USE).
Avoid emptying the tank
completely.
Position the water tank
correctly.
Ensure that the appliance is
switched on.
Check that the accessory
is correctly mounted on
the appliance: remove then
re-install it on the hinged
arm using a firm upward
movement.
Use fresh, pasteurised or
UHT milk that has been
recently opened.
Descale the steam nozzle
according to the paragraph
on DESCALING.
Follow the milk foaming
instructions (paragraph on
STEAM FUNCTION)
Descale the machine
(refer to the section :
DESCALING)
Turn off the machine for a
while, then turn on again.
If the problem persists,
consult an approved service
center.
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