Troubleshooting
Before requesting a repair, please check the following solutions. If the problem persists, please
contact SK magic Service Center.
Trouble
Is it not
functioning at all?
Is water not
coming out?
Does the water
come out weakly?
Is the cleansing
water cold?
Does water keep
leaking out?
Is the drying air
and seat not
warm?
Does the water
come out even
while the device is
stopped?
(rev00) BID-S24D_User_EN+MES.indb 27
(rev00) BID-S24D_User_EN+MES.indb 27
Is the power plug unplugged? Or is there a power outage?
•
Connect the power plug.
-
Check if the water valve is open.
•
If the water valve is closed, open the valve.
-
Is the nozzle clogged with a foreign matter?
•
Please clean the nozzle.
-
Check the indicator light to see if the water pressure level is too weak.
•
Adjust the water pressure to a stronger setting.
-
Is the filter clogged?
•
Clean the mesh filter with water and brush.
-
Is the water pressure too low?
•
It works
properly
above a certain water pressure.
-
Check the indicator light to see if the water pressure level is too weak.
•
Adjust the water pressure to a stronger setting.
-
Is there enough water supplied to bidet?
•
Turn off other faucets in use to allow enough water to come out.
-
Is the nozzle or mesh filter clogged with a foreign matter?
•
Clean the nozzle hole or mesh filter with water and brush.
-
Is the [WATER TEMP.] button set to the first level (low)?
•
Adjust the [WATER TEMP.] button.
-
Is the ECO Mode turned on?
•
Turn off the ECO Mode.
-
Check if water is leaking from the Water Supply Hose connector.
•
Check that each connecting part, especially the Rubber Washer, is not
missing.
Tighten the Water Supply Hose connector again. Insert the drain cap
-
tightly.
Is the seat's heater setting turned OFF?
•
Use the [SEAT TEMP.] button to adjust the temperature level to low -
-
high range.
Press the button to set the temperature level.
-
Is the power saving mode turned on?
•
Please turn off the power saving mode.
-
After cleansing, does water briefly come out from the nozzle?
•
The nozzle cleans itself before and after cleansing, so it is not a
-
malfunction even if water comes out from the nozzle.
Checklist / Solution
English 27
2021-06-07
2021-06-07
2:07:45
2:07:45