The robot has stopped operating due to
power cut and it is too high to reach it.
The robot has stopped operating and the red
light indicator blinks.
When the robot is turned on, the fan does not
run and there is no alarm.
Wen using the robot for the first time, it is
slow or even fails.
When activated it emits a failure signal.
Possible reasons for the robot to slip and not
climb.
Carefully pull from the safety rope and
grab the robot.
Turn off the power switch.
Carefully pull from the safety rope and
grab the robot.
Make sure there are no obstacles on the
window or glass. If there are any, remove
them.
Check if there is air leakage caused by a
gap or uneven window frames.
Check the power cord.
Check the red light in the low sensor and/
or the surface of the device is on.
Orange light without beep:
Low battery, fully charge the robot.
Moisten the cleaning cloth with some
water or glass cleaner directly on the
cloth or glass. After the cleaning cloth
is wet, place it in the machine's cleaning
ring.
The robot tests its operation when
activated. If you notice that the friction
is too long or too short, it fails. Possible
reasons may be:
The cloth is too dirty.
The glass is too clean and the surface
slips.
If the glass is wet, the surface slips.
There are stickers on the glass surface.
Check the mains connection.
Humidity, stickers...
The cloth is too wet.
The window is too clean.
When humidity is very low (rooms with air
conditioning).
It does not respect the safety distance
with the frame.
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