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Troubleshooting
Problem
Unit displays error
code "P1" and shuts
unit off
Unit displays error
code "FL" and shuts
unit off
Air conditioner does
not start
Air conditioner does
not cool as it should
Air conditioner
freezing up
The remote control is
not working
Water drips outside
Water drips indoors
Water collects in
base pan
16
Possible Causes
The pump has had a problem
or failed.
Internal tray is full.
The air conditioner is
unplugged.
The fuse is blown/circuit
breaker is tripped.
Power failure.
The current interrupter device
is tripped.
Airflow is restricted.
The temp control may not be
set correctly.
The air filter is dirty.
The room may have been hot. When the air conditioner is first turned on, you need to
Cold air is escaping.
Cooling coils have iced up.
Ice blocks the air flow and
stops the air conditioner from
cooling the room.
The batteries are inserted
incorrectly.
The batteries may be dead.
Hot, humid weather.
The air conditioner is not
tilted to the outside.
Drain plug is unplugged
The air conditioner is not
level from left to right
Moisture removed from air
and drains into base pan.
What To Do
Drain indoor side of unit per instructions in the Care
and Cleaning, Draining the Unit section. Hold
down the SLEEP button for 3 seconds to clear error
message. If the error code persists, the pump will
need to be serviced.
Drain indoor side of unit per instructions in the Care
and Cleaning, Draining the Unit section. Hold
down the SLEEP button for 3 seconds to clear error
message if still showing. If the error code persists, the
pump will need to be serviced.
Make sure the air conditioner plug is pushed
completely into the outlet.
Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
The unit will automatically restart in the settings last
used after the power is restored.
There is a protective time delay (approximately
3 minutes) to prevent tripping of the compressor
overload. For this reason, the unit may not start
normal cooling for 3 minutes after it is turned back on.
Press the RESET button located on the power cord plug.
If the RESET button will not stay engaged, discontinue
use of the air conditioner and contact a qualified
service technician.
Make sure there are no curtains, blinds or furniture
blocking the vents on the front, bottom, and back of
the air conditioner.
On models with touch pads: In the Cool mode, press
the Decrease – pad.
On models with control knobs, turn the temperature
knob to a higher number.
Clean the filter at least every 250 hours. See the Care
and Cleaning section.
allow time for the room to cool down.
Check for open furnace registers and cold air returns.
See "Air conditioner freezing up" below.
On models with control knobs, set the mode control at
High Fan or High Cool with the Temp at 1 or 2.
On models with touch pads, set the controls at High
Fan or High Cool and set the thermostat to a higher
temperature.
Check the position of the batteries. They should be
inserted in the opposite (+) and (–) direction.
Replace the batteries.
This is normal.
For proper water disposal, make sure the air conditioner
slants slightly from the case front to the rear.
Make sure plug is pressed all the way into the unit.
Ensure that the unit is level.
This is normal for a short period in areas with little
humidity; normal for a longer period in very humid
areas.
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