STEINEL True Presence COM1 Manual De Instrucciones página 82

12. Troubleshooting
Light does not switch ON.
– No supply voltage.
• Check supply voltage.
– Lux setting too low.
• Slowly increase lux setting until light switches ON.
– No movement detection.
• Ensure unobstructed sensor vision.
• Check detection zone.
– Malfunctioning from Wi-Fi router or access points.
• Increase distance from Wi-Fi routers or access points
(at least 3 m).
Lights do not switch OFF.
– Lux setting too high.
• Reduce lux setting.
– Stay-ON time elapsing.
• Wait until stay-ON time elapses; reduce stay-ON
time if necessary.
– Interfering heat sources, e.g. fan heater, open doors
and windows, pets, light bulb / halogen floodlight,
moving objects.
• Check detection zone.
• Select scenario with lower sensitivity.
– Malfunctioning from Wi-Fi router or access points.
• Increase distance from Wi-Fi routers or access points
(at least 3 m).
Sensor switches OFF despite persons being present.
– Stay-ON time too short.
• Increase stay-ON time.
– Light-level threshold too low.
• Change twilight setting.
• Select scenario with higher sensitivity.
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